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No. Uploading app updates during testing does not reset the 14-day counter. Testers automatically receive the updated version and continue. Many developers ship bug fixes mid-cycle to show Google they're actively improving the app.

We offer a 100% refund guarantee. If Google denies production access after completing our testing cycle and you follow our form guidance, we refund you in full, no questions asked. Our 99.9% success rate means this almost never happens.

Yes. All 25 testers are real people from around the world who install, open, and actively use your app each day throughout the cycle. They meet Google Play's genuine engagement requirements, not just passive installs.

Google's production access approval considers many factors beyond just headcount. Across thousands of apps we have seen go through this process, we have never seen one with just 12 testers get approved — even when all 12 were active every single day. If a tester drops out and your count falls below 12 at any point, Google does not pause the clock. They reject your production access application outright and ask you to wait another 14 days before you can reapply. Even one dropout can set your launch back by weeks. We assign 25 testers to keep you well above that threshold at all times, and to ensure we can stand behind our production access guarantee with no room for error.

Yes. We test apps in all languages and categories: games, social platforms, productivity tools, e-commerce, and more. Testing focuses on functionality and engagement, not text comprehension. All reports are delivered in English.