Question 1

What is 12 testers for 14 days policy by Google Play?

Accepted Answer

Google Play's 12 testers for 14 days policy is a mandatory requirement where your app must be tested by at least 12 real users for 14 consecutive days before you can publish it publicly. This policy only applies to personal Google Play Console accounts created after November 13, 2023. Personal accounts created before that date and all organizational accounts are exempt from this requirement.

Question 2

How many testers do I need to get my app approved on Google Play?

Accepted Answer

Google Play requires at least 12 testers who must remain opted-in for 14 consecutive days. We provide 25 professional testers to exceed this requirement and ensure success even if some testers drop out.

Question 3

How long does the testing process take?

Accepted Answer

The testing process takes exactly 14 consecutive days as required by Google Play. Our testers are assigned within 6 hours of payment, and testing begins immediately. The 14-day period cannot be shortened.

Question 4

What is the difference between your $15 service and the free community app?

Accepted Answer

Our $15 service provides 25 professional testers within 6 hours, production access guarantee, detailed feedback reports, and production access form answers. The free community app requires you to earn 60 credits by testing 3 other apps first, then you get community testers who may take longer to join.

Question 5

What happens if testers drop out during the 14 days?

Accepted Answer

If you fall below 12 active testers at any point during the 14 days, you may need to recruit more testers and potentially restart the 14-day period. This is why we provide 25 testers - to ensure you maintain the required minimum throughout the testing period.

Question 6

Do you test apps in languages other than English?

Accepted Answer

Yes! We test apps in all languages including Vietnamese, German, Russian, Portuguese, Chinese, Arabic, Hindi, and more. Our testing focuses on app functionality, user experience, and technical performance - not text comprehension. All feedback reports are provided in English.

Question 7

What reports do I receive?

Accepted Answer

You receive comprehensive testing feedback reports covering app functionality, user experience, bug reports, and most importantly - the production access form answers you need to submit to Google Play after the 14-day testing period.

Question 8

Is there a guarantee for production access?

Accepted Answer

Yes! We offer a production access guarantee. If your app doesn't meet Google Play's requirements due to our testing service, we provide a full refund. Our success rate is 99% based on 3000+ successfully published apps.

Question 9

Will my 14-day counter reset if I upload app updates?

Accepted Answer

No, your 14-day counter will NOT reset if you upload app updates during the testing period. You can safely upload new versions, bug fixes, or improvements without restarting the testing process. Many developers make improvements during testing to show Google they're actively improving the app.

Question 10

What if I lose some of my 12 testers during testing?

Accepted Answer

If testers drop out and you fall below 12 active testers at any point during the 14 days, Google may require you to recruit additional testers and potentially restart the 14-day period. This is why having extra testers (more than the minimum 12) is crucial.

Question 11

How do you handle confidential apps requiring NDAs?

Accepted Answer

We have comprehensive NDAs (Non-Disclosure Agreements) in place with all our professional testers to ensure complete confidentiality. Your sensitive app content and business information will not go beyond our trusted testing team, and testers are legally bound to maintain confidentiality.

Google Play Testing Questions Answered

Quick Overview: What You Need to Know

12+ Testers Required

14 Days Exactly

100% Mandatory

Production Access

Google Play Requirements & Process

Google Play Testing Process & Timeline

Common Issues & Troubleshooting

Advanced Questions & Edge Cases

Our Testing Service & Guarantees

Still Have Questions?

Professional Testing Service

Google Play Testing Questions Answered

Quick Overview: What You Need to Know

12+ Testers Required

14 Days Exactly

100% Mandatory

Production Access

Google Play Requirements & Process

What is 12 testers for 14 days policy by Google Play?

How many testers do I need to get my app approved on Google Play?

How long do I have to wait before I can publish my app on Google Play?

What happens after completing the 14-day testing period?

Do I need to do closed testing for all my apps?

Google Play Testing Process & Timeline

Will my 14-day counter reset if I upload app updates?

What if I lose some of my 12 testers during testing?

What do the 12 testers actually do with my app?

Can I get 12 testers for my non-English app?

Do my 12 testers need to be from specific countries?

Common Issues & Troubleshooting

What happens if Google rejects my app after I finish testing?

How long after testing can I publish my app on Google Play?

Do I need 12 testers for each of my multiple apps?

Do I need to test again when I update my published app?

What does your production access guarantee cover?

Advanced Questions & Edge Cases

Can you test my game/social app/complex app for Google Play?

Should I use my beta version or production-ready version for testing?

Are there app size or complexity limits for your testing service?

Can you test apps requiring special permissions like camera, location, or contacts?

How do you handle confidential or sensitive apps requiring NDAs?

Our Testing Service & Guarantees

Should I pay $15 or use your free community app?

Why do you give me 25 testers instead of just 12?

Will my app definitely get approved if I use your service?

How fast can I get testers for my app?

What kind of feedback reports do I receive?

Still Have Questions?

Professional Testing Service