Google Play Console Setup
Make Your App Accessible to Testers
Follow this checklist to avoid common mistakes and ensure testers can access your app.
⚠️ What You're Trying to Avoid
This is What "Not Accessible" Looks Like
When your app setup is incomplete, users see this message on Google Play Store. Following this guide ensures your app becomes accessible to all testers.
Issue:
"Item not found" error - preventing testers from installing your app
Progress
0 of 4 completed
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Step 1
Add Google Group
Add testers-community@googlegroups.com to your closed testing
Wrong — adding to "Email Lists" section
Correct — add to "Google Groups" section
Click to expand
- Use exact email: testers-community@googlegroups.com
Step 2
Select All Countries
Enable access for international testers worldwide
Click to expand
- Go to Countries & regions
- Select all available countries
Step 3
Send to Review
Submit for Google's approval
Click to expand
Step 4
Publish Changes
Publish after approval
Click to expand
Video Guide
Step-by-step visual tutorial
Common Mistakes
Avoid these 6 most frequent errors
1
Adding wrong Google group email
Use exact email:
testers-community@googlegroups.com2
Email added to "Email Lists" instead of "Google Groups"
Must go in the Google Groups section — not Email Lists.
3
Forgot to select all countries
Select all available countries so international testers can access the app.
4
Forgot to save the changes
Always click "Save" after making any changes.
5
Forgot to send changes to review
Must submit for Google's approval before changes go live.
6
Forgot to publish after Google approved
Approval is not the same as publishing — you must click Publish.
Still Not Working?
Double-checked all steps above and it's still not working? Reach out and we'll help.
Contact Support